Support+Teachers

In order to support teachers in using TeacherEase, MAPs tests, and PARCC tests, I create directions in both written and video formats.
One of my primary concerns is creating directions that are helpful and clear but not overly wordy. I have begun thinking about backward design when making these pieces. How will staff use the directions? Would simpler, bolder directions with fewer words serve their purposes better? I created a PARCC direction page for the TestNav app with this goal in mind. I had to ask teachers after PARCC testing how it worked for them. When we did our "Dry Run" event for the TestNav, I found at least 7 teachers did not pass out the directions to students and at least one teacher did not understand how to use the directions.